Refund Policy
At YRG Financial Ops & Strategies LLC, your satisfaction and success are our highest priorities. We are committed to transparency in our professional relationships. This policy outlines the conditions under which refunds are provided for our accounting, tax, and advisory services, ensuring clarity and trust in every engagement.
Eligibility for Refunds
We strive to provide exceptional accounting and advisory services. Refund eligibility is determined based on the following conditions:
- Requests must be submitted within 30 days of the service delivery date or invoice date.
- Prerequisite for eligibility requires that the client has provided all necessary documentation as requested during the engagement.
- Refunds are applicable only if there is a demonstrable error in the financial analysis or accounting reporting provided by our team.
- Full eligibility is granted if the specific advisory deliverables outlined in the engagement letter were not met.
Non-refundable Services
Completed Advisory Consultations and Strategic Planning Sessions
Government Filing Fees and Third-Party Costs
Subscription-based Accounting Software Fees (after activation)
Services rendered prior to the refund request date
How to Request a Refund
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Submit Documentation
Internal Review
Confirmation
Send a written request via email to info@yrgfinancialops.com including your service details and reason for the refund.
Our billing team will assess your eligibility against the service agreement and the documentation provided.
Once approved, you will receive a notification of approval and an estimated timeline for the funds to return.
Refund Processing Time
Once approved, refunds are typically processed within 7-10 business days. Please note that it may take additional time for the transaction to appear on your bank or credit card statement, depending on your financial institution's policies.
Questions?
info@yrgfinancialops.com
(321) 471-5004